Sound Diving Privacy Policy
Effective Date: 01/01/2025
Sound Diving Ltd (“we”, “our”, “us”) is committed to protecting your privacy in compliance with the UK GDPR and the Data Protection Act 2018.
1. Information We Collect
- Name, address, contact details, date of birth
- Diving certification, qualifications, and medical fitness information
- Emergency contact details (optional)
- Booking, purchase, and payment history
- Payment information (processed securely via third-party gateways; we do not store card details)
2. Purpose of Collection
- Administer your membership, bookings, and purchases
- Provide diving and training services
- Send important safety or service updates
- Deliver marketing communications (only if you opt in)
3. Data Storage & Security
- Stored securely within the UK/EU
- Access limited to authorised personnel
- Retained for as long as necessary to fulfil services and for legal/accounting requirements (typically 6 years)
4. Sharing of Information
We may share limited data with:
- Dive training agencies for certifications
- Payment processors for transactions
- Event or charter partners to fulfil bookings
We never sell your personal information.
5. Your Rights
- Access, correct, or delete your data
- Withdraw consent for marketing
- Request a copy of the data we hold
Requests: